How do I write a great Online Business
Review?
The best Sitejabber Reviews are typically helpful and
describe a personal experience you have had with a website or
business. A good rule of thumb might be to ask yourself, “Would
I find this review useful?”
Online Business Reviews can be a review of the services or
products being offered by a particular website, but it can also
review the content of the site (say, a news website or a
website with funny videos). Basically, you can review anything
that has a website.
What should I avoid in my Online Business Reviews?
In an effort to provide the most unbiased reviews possible,
Sitejabber does not allow members to review businesses that
they own or with which they are otherwise affiliated.
We ask that you refrain from profanity (kids need to read
online reviews too!) and personal attacks such as hate speech,
bigotry, and lewdness.
Also, we ask that you do not review websites that contain adult
content or other content prohibited by Google's advertising guidelines.
Can I write about a negative experience?
Yes. Both positive and negative experiences can be helpful to
other consumers so long as your reviews are honest and provide
as many of the relevant details as possible. Your opinions are
generally protected, but posting false information can have legal
ramifications.
Do you ever remove Online Business Reviews?
Generally, no. We believe in free speech and do our best not
to censor our community. However on rare occasions a review may
be removed because:
- Conflicts of interest
- Second-hand experiences
- Personal attacks such as hate speech, bigotry, and lewdness
- Relevance
- Plagiarism
A small number of reviews may be removed by an automated
system that is designed to protect consumers and businesses
from fake reviews.
My business received a bad review, what can I do?
Everyone gets a bad review from time to time. Chances are, one
bad review will not hurt your business, as your happy customers
or users will soon write good reviews. We often find businesses
that have one or two bad reviews to go along with their good
ones often will get more traffic and customers. If you are
affiliated with a business and would like to respond to a
review, please email biz@sitejabber.com.